Industry– BPO/KPO/Call Center
Shift Timing- Day Shift
Working Days- 6 Days
Qualification- 12th Pass
Communication Skills :
Good English skills Ability to [Speak, Read & Write],
Fluent Hindi skills Ability to [Speak, Read & Write] & Local languages.
Age- 20 – 30 Years
- Outbound call handling …
- Data Maintaining…
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.